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The global intelligent digital assistant market was valued at USD 3.24 billion in 2023 and is expected to grow at a CAGR of 24.0% throughout the forecast interval. The demand for improved efficiency in service-primarily based companies and the incorporation of AI-powered Virtual Assistants (VAs) across a number of gadgets such as computer systems, tablets, and smartphones has elevated. This growing trend drives market development. Clever Digital Assistants (IVAs) can perform varied customer support features, together with providing product data, simplifying navigation, helping prospects in bill payment, and routing complex queries to human brokers in customer service. The mixing of Digital Assistants (VAs) is changing into increasingly prevalent in financial institutions worldwide, resulting in trade growth. VAs provide environment friendly and versatile business functions across varied sectors, reminiscent of retail, banking, IT, and automotive. IVA suppliers are making lively efforts to assist regional languages and provide specialized VAs for consumers in numerous areas. These digital assistants supply improved conversational responses that improve the customer experience.
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